CRM

Blog tagged as CRM

Preparing for Aged Care Reforms: Essential Steps for Providers in Embracing Digital Transformation
Are you ready for the Support at Home changes? Aged care providers must ensure their CRM/CMS systems can handle new data, reporting, and client management demands. Digital readiness will be crucial to stay compliant, efficient, and deliver high-quality care in a transformed aged care landscape.
13.11.24 04:35 PM - Comment(s)
Understanding the Importance of CRM, Intake Process, and Client Journey in Aged Care
Learn the importance of CRM, intake processes, and client journey mapping in aged care. Discover how digital transformation enhances client engagement, streamlines operations, and improves compliance. Watch our webinar recording to see key strategies for a competitive edge in the aged care sector.
13.11.24 03:28 PM - Comment(s)
Understanding the Critical Difference Between CRM and CMS in Aged and Disability Care
This article explores the differences between CRM and CMS. CRMs focus on attracting and nurturing leads through digital marketing, while CMSs manage client relationships, scheduling, and service delivery in aged and disability care.
03.05.24 05:39 AM - Comment(s)
Telstra Discontinue Community Care Applications
In a surprising announcement in October 2022, Telstra Health revealed its decision to discontinue investment, development, and support for several of its products. This news has left many aged and disability providers in Australia disappointed and inconvenienced. The affected software includes Home...
21.07.23 07:47 AM - Comment(s)
The importance of a good application procurement process
In today's digital age, applications have become a vital component for businesses and organizations to achieve their goals.
20.03.23 01:41 PM - Comment(s)