Free Webinar: The Importance of CRM, Intake Process, and Client Journey in Aged Care
Recent surveys show that 70% of providers are still using spreadsheets and shared email inboxes to manage their lead intake and stakeholder relationships. This manual approach can lead to missed opportunities and inefficiencies.
In today’s competitive aged care landscape, relying on these outdated methods could be holding you back. As the industry evolves, so do the expectations of clients and stakeholders.
Join our free webinar to discover how digital tools for managing the client and lead journey can transform your aged care business. Learn best practices on nurturing leads effectively and how your CRM should seamlessly integrate with your CMS to optimise workflows and improve service delivery. Don’t miss this opportunity to enhance your operations and drive better outcomes in aged care.
Presented by
Glenn Payne - THREEDIGITAL
Managing Partner - Aged Care & Disability
With over 15 years in aged care IT and 10 years as CIO for a large care provider, Glenn Payne has led the implementation of CRM and CMS solutions across aged care businesses in Australia & NZ. His expertise in digital transformation has helped optimise operations and improve service delivery in the sector.
