AI in Aged Care

02.05.24 02:02 PM By Glenn Payne

As the Aged Care Quality and Safety Royal Commission has highlighted, the sector is experiencing significant pressures, exacerbated by the ongoing global pandemic. The integration of advanced technologies, particularly artificial intelligence (AI), presents a promising avenue for enhancing the efficiency of aged care services.


The industry is grappling with severe staffing shortages, including a lack of clinical personnel, compounded by insufficient training and resources within aged care facilities. Furthermore, the workforce is often undercompensated, underscoring the urgent need for systemic improvements. Could AI be the solution to fostering a more effective and responsive aged care system?


Technological Innovations in Aged Care

Emerging technologies are increasingly instrumental in streamlining operations within aged care facilities. AI, for example, is already being employed to monitor patients for fall risks and manage pain through advanced facial recognition technologies.


AI Enhancements in Home Care

HomeGuardian.ai, an Australian-owned enterprise, offers an AI-powered device that enhances in-home care to a level surpassing human capabilities. The device monitors for unusual activities, promptly notifying caregivers or family members of incidents like falls or illness symptoms—events that might otherwise go unnoticed until too late.


The Potential and Limitations of AI in Aged Care

While AI can significantly improve the efficiency of administrative and clinical tasks in aged care, it is crucial to maintain a balance, ensuring technology supports but does not replace, the human element in care. The goal is always to provide personalized, holistic care that adapts to individual needs, enhancing quality of life for the elderly.


As the population ages, the role of AI and technology in aged care will undoubtedly grow, potentially transforming how care is provided and improving outcomes for patients. The question remains, however, whether these technological advances can truly meet the complex needs of aged care recipients without compromising the personalized approach essential to quality care.

This evolution towards an AI-enhanced future in aged care is inevitable, but it must be approached with careful consideration to ensure it complements rather than overtakes the human touch that is fundamental to compassionate care.

Glenn Payne

Managing Partner THREEDIGITAL
http://www.threedigital.com.au/

Glenn possesses over 25 years of experience in digital services across the aged care, disability, and family support sectors