Specialised IT Consulting for Aged Care & Disability Services
Specialised IT Consulting for Aged Care & Disability Services
Utilising our expertise to improve technological solutions and enhance overall quality of care.
Who are we
THREEDIGITAL is a specialist IT consultancy dedicated to the Aged Care and Disability sectors, helping providers navigate digital transformation, CMS and CRM implementation, and IT strategy with confidence. Led by Glenn Payne, a seasoned industry expert with over 20 years of experience in Aged Care and Disability Technology, our team brings deep knowledge of client management systems, cybersecurity, and process optimisation.'
Glenn has played a pivotal role in shaping the IT landscape for leading aged care providers, scaling businesses through smart technology adoption and digital innovation. Backed by a team of industry-experienced IT professionals, we understand the challenges aged care providers face and deliver practical, results-driven solutions tailored to the sector’s needs.
At THREEDIGITAL, we don’t just consult, we partner with aged care and disability providers to streamline operations, enhance compliance, and improve service delivery through the right technology solutions.
What we do
What our clients say
Thanks – we couldn’t have delivered this without you / your guidance, experience and assistance!"
Stephen Traves, Aged Care Operations Manager, Institute for Urban Indigenous Health
"Working with THREEDIGITAL on our CRM implementation was a game-changer for One Future. Glenn and his team brought deep industry knowledge, guiding us through the entire process with precision and care. Their expertise ensured a seamless transition, optimising our workflows and enhancing client engagement. The new system has significantly improved efficiency, and we couldn't be happier with the results."
Catherine, CEO, One Future
"THREEDIGITAL’s expertise was instrumental in transforming our operations. The seamless integration of our CMS and CRM has allowed us to focus more on delivering quality care while improving operational efficiency. We’re thrilled with the results and highly recommend their services."
Sarah Johnson, CEO, CareEase Solutions
Latest news
Latest News Posts
Loading latest blog posts...
Providers we work with
Our recognition
2024 Winner - CRM implementation Silver Partner of the year - CX Awards
Excellence in deploying and optimising CRM solutions to enhance client management, operational efficiency, and business outcomes.
2023 Winner - Digital Transformation Consultancy of the Year - Better Business
Better Business Awards recognises outstanding leadership in guiding businesses through successful technology adoption, innovation, and process optimisation.
2021 Winner - Customer Experience App Development
Consumer Experience award for creation of CRM that reduced anxiety and made it easier for Australians to handle their Aged Care Assessment.
2020 Winner - IT News Health Care Project of the year 2020
Building of a client portal for better access to self -service for clients in the aged Care and Disability Sector.
2019 Winner - Global Ageing Award
Received in Canada, this was awarded for an Australian first partnership with Google to use voice activation to allow people with a disability to self serve using AI and Voice.
2019 Winner - Australian Not-for-Profit Technology Awards - Innovator of the Year
Received for our work in customer experience for co-designing solutions for seniors.
2019 Winner - CX Awards in category Best Use of Technology to Revolutionise CX
This was received for our OMNI contact centre work. Creating a solution that would enable client choice with regards to communication.
Contact us
We service the whole of Australia and New Zealand, reach out for a free no obligation conversation about how we can help with your next project
Where we operate
THREEDIGITAL proudly operates nationally across Australia, delivering expert IT consulting, digital transformation, and CRM implementation services to aged care, disability, and healthcare providers. Our team works extensively across New South Wales (Sydney, Newcastle, Central Coast, Wollongong, Coffs Harbour, and regional NSW), Victoria (Melbourne, Geelong, Ballarat, Bendigo, and Gippsland), Queensland (Brisbane, Gold Coast, Sunshine Coast, Townsville, and Cairns), South Australia (Adelaide and regional SA), Western Australia (Perth, Fremantle, Bunbury, and regional WA), Tasmania (Hobart, Launceston, and regional TAS), Northern Territory (Darwin and Alice Springs), and the Australian Capital Territory (Canberra and surrounding regions).
We support metro, regional, and remote providers, ensuring technology solutions align with the unique needs of Home Care, Residential Aged Care, NDIS service providers, and community organisations. Whether you’re in Sydney, Melbourne, Brisbane, Perth, or regional Australia, THREEDIGITAL offers expert guidance on CRM selection, IT strategy, system integration, and digital transformation projects. Our tailored consulting services help aged care and disability providers nationwide enhance efficiency, compliance, and service delivery through innovative digital solutions.
No matter where you are in Australia, THREEDIGITAL is your trusted partner in optimising IT systems, implementing CRM solutions, and streamlining technology adoption for the aged care and disability sectors. Contact us today to see how we can support your organisation in Sydney, Melbourne, Brisbane, Perth, Adelaide, Hobart, Darwin, Canberra, and beyond.
